Privacy Policy

Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services or facilities.

By accessing our website or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect limited personal information necessary to provide and improve our services, including:

Personal Information: When you make a booking, purchase tickets, or contact us, we may collect your name, email address, phone number, child’s birthdate, and payment details.
Usage Information: We may collect data about how you interact with our website (pages visited, time spent, etc.).
Cookies and Analytics: Our website may use cookies and similar technologies (e.g., Google Analytics) to enhance your experience and gather aggregate usage data.

2. How We Use Your Information

We use your information to:

Process your bookings, reservations, and payments.
Communicate with you regarding your booking or inquiry.
Send service-related updates, promotions, or newsletters (you may opt out at any time).
Analyze website performance and improve our offerings.

By submitting your personal information, you consent to its collection and use as described above.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your information only with:

Trusted third-party service providers who help us operate our website or process payments. These providers are contractually obligated to protect your information.
Authorities when required by law or to protect the safety and legal rights of our business and customers.

4. Data Retention and Accuracy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirements.

We strive to keep your information accurate and up to date. If your information changes, please contact us to update it.

5. Your Privacy Rights

You have the right to:

Access your personal information.
Request corrections to inaccurate or incomplete data.
Withdraw consent or request deletion, subject to legal and contractual restrictions.

To exercise any of these rights, contact us using the information below.

6. Children’s Privacy

We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If you believe your child has provided us with personal information, please contact us immediately.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Privacy Officer and Accountability

FunZone Indoor Playground is responsible for protecting the personal information under its control.

Contact:
FunZone Privacy Officer
📧 Email: info@funzoneplayground.ca
📞 Phone: +1 (902) 402-4588

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or technology. The latest version will always be posted on our website with the effective date.

Please review it occasionally to stay informed.

By using our website, services, or facilities, you signify your acceptance of this Privacy Policy.